What our Customers say...


When our basement flooded, SERVPRO of Parma provided fast, professional service in getting everything dry and clean again! Their staff was very friendly, kept us informed of what the work would entail, and answered all of our questions! Overall, an amazing experience!!!!

My Heroes! When my (newly finished) basement started springing leaks it was "SERVPRO" who rescued me in my drying need.

First and most importantly they were ON TIME!! Every other technician I have dealt with in this ordeal has treated the appointment time as a suggestion, but SERVPRO was prompt and polite about it.

The two techs who came in to provide the water drying service carefully hauled in their equipment as to avoid further damage to the salvageable drywalls after they tore out every scrap of flooring, neatly wrapped it up and took it with them for disposal!   Then, the concrete was disinfected and several (relatively quiet) industrial fans and a GIGANTIC dehumidifier were strategically placed in the room to promote floor drying. All this to ensure the room would remain mold free and would dry to it's pre-catastrophe state.

When they returned to check on the status of their drying efforts, again prompt as ever, they were still just as pleasant and kind.

They made this distressing situation much less of a pull-your-hair-out moment by sharing the drying process in detail, even showing me how the equipment they used to determine dampness worked.

Long story short: My basement was treated as well as if it were their own. Walls and furniture were protected and saved from the mildewy, moldy funk that was destined for them without SERVPRO to save the day.

LOVE them.

Holy cow this guys are AMAZING!!! My sump pump broke and flooded my entire finished basement. I called SERVPRO and within hours they were at my door. It was a Sunday so I didn't expect that kind of service but they beat my plumber to my house they were so quick! I really can't say enough about the way these two guy and one lady worked!! Amazingly hard workers they are extremely carful and diligent. They cleaned everything went thru ever box put all my furniture on blocks to get it off the floor they were unreal. Would recommend them to anyone awesome company and great people working for them!

SERVPRO was very thorough and very kind. I appreciate that their employees were all knowledgeable.

SERVPRO had an excellent response, service, and the work performed was above expectations!

I have been very impressed with both Jim & Adam. They were courteous, thorough, knowledgeable and an absolute pleasure despite the challenging circumstances. P.S They handled all of my furnishings, etc. with great care.

SERVPRO employees were very friendly and professional. They arrived 15 minutes early and fielded several phone calls from our Regional Director and land lord. Matt and Angie were great to work with! I will definitely recommend SERVPRO!

The crew at SERVPRO really did some great work at my home!

I was so worried when I found out I had mold in my attic, SERVPRO was awesome from the first contact to the last day. Everyone was very friendly and did a fantastic job! They put my worries to rest and made me feel so comfortable. I'm so grateful!

SERVPRO really went above and beyond! My house was covered in soot from a fire I had and once they were done with the job, you would never even know it happened!

The SERVPRO team was courteous and performed great services at my home. My home was spotless and smelled spectacular!

The staff and crew at SERVPRO met and exceeded all expectations. They were very personable, professional, knowledgeable and friendly.

The team at SERVPRO was outstanding!! The team was very knowledgeable and professional.

The crew at SERVPRO were very nice people, they helped my house become livable again. I don't have one complaint!

SERVPRO did an excellent job! They were very friendly and answered every question I had! I would recommend them to anyone needing these services. Thanks SERVPRO!!!